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FAQs

Estimated delivery times for UK orders is up to 3-5 working days. Shipping Fees are flat rate £2.50 regardless of the order size. Tracking updates for your shipment will be sent to the mobile number provided during checkout. Please use the 'Contact Us' form below regarding any issues.

We can ship to ANY country in the world. Estimated delivery times for International orders vary. The following list can offer an estimate of delivery times based on geographical location from the point of dispatch. Please be aware customs checks and import fees can delay delivery times:

  • Ireland / Belgium / Netherlands - £10.13 (2 Working Days)
  • France / Germany - £11.32 (2-3 Working Days)
  • USA - £13.09 (2-3 Working Days)
  • Denmark / Sweden / Austria / Finland / Italy / Spain / Portugal - £13.48 (2-3 Working Days)
  • Malta / Cyprus / Croatia / Bulgaria / Poland / Czech Repub. / Hungary / Romania / Estonia / Slovenia / Slovakia - £13.73 (2-4 Working Days)
  • Canada / Mexico / Russia / Ukraine - £16.61 (2-4 Working Days)
  • Norway / Switzerland / Iceland / Gibraltar / Faroe Islands / Serbia / Bosnia & Herz. / Kosovo - £16.48 (2-4 Working Days)
  • Australia / New Zealand / South Africa / Singapore / S. Korea / Japan / Hong Kong / China / Malaysia / UAE / Oman / Qatar / Bahrain / Kuwait - £19.12 (2-5 Working Days)
  • Brunei / Jordan / Saudi Arabia - £22.32 (2-6 Working Days)
  • ROW £24.91 (3-7 Working Days)

Russian customers: Please ensure you use a business address when ordering. Orders with residential addresses will be refused by Russian authorities.

Import Fees: We cannot be held responsible for the payment of any Customs Duty/Import fees that may be a result of purchasing from our store – this is the full responsibility of the customer. Please ensure you are aware of and well versed in the imports regulations in your region.

Worldwide delivery with DHL Express:

When you choose Express delivery by DHL, your order will be sent with the On Demand Delivery (ODD) Service.

Once your order is shipped, you will receive a shipping notification from DHL EXPRESS.

DHL ODD notifies you by email and/or SMS about your shipment’s progress and estimated delivery date/time. When this date does not fit your schedule, you can customize your delivery via DHL ODD and decide how, where and when the delivery takes place.

DHL ODD offers the following flexible delivery options:

  • - Deliver my package to another address: alternate delivery to work or family
  • - Deliver my package at a safe place: authorize shipment release to appointed safe place
  • - Deliver my package with neighbour: Leave the package at your neighbour, reception or guard specified
  • - Deliver my package at a DHL ServicePoint: hold for pick‐up collection
  • - Request to store my package: vacation hold safekeeping your parcel up to 30 days
  • - Deliver my package on another day: scheduled delivery

We can accept returns for refund only as we don’t hold buffer stock for exchanges. Any item returned to us will refunded on the basis that the returned item(s) reach us unworn, in their original and sellable condition within 30 days of purchase. We cannot refund any items that have been washed or worn.

Refunds will be processed once the returned item(s) have been received. With the exception of any damaged/faulty items, we are not responsible for return postage fees.

To return an item simply fill out in full and enclose the following returns form in with your return. You can download our returns form below.

International Customers: Please ensure you send your return to the address on our returns form and NOT the ‘sender’ address on the parcel you receive.

Sorry, but we can only amend addresses. If you require us to amend an item colour/size we will either refund that particular item or cancel the full order for you to place it again with the size/colours changes made. This is because our system will not allow us to edit an order once it has been placed. For us to ignore this/manually amend an order would put our stock levels out of sync.

Please contact us as soon as possible to make amendments to orders. Amendments cannot be made once the order has been processed.

If you are unsure of sizing, please be sure to check our size guides here. Please note: sizes may vary slightly between individual garments.

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